Privacy Policy

Novacon ("we", "us") is a custom home building business operating in New South Wales, Australia. This policy explains what personal information we collect through this website, how we use it, and how you can contact us about it.

What we collect

When you submit our contact form, we collect the information you provide:

• Your name
• Your phone number (if provided)
• Your email address
• The message or project details you enter

We do not collect this information any other way. We do not use cookies, analytics, or tracking scripts on this website.

How we use it

We use your information only to respond to your enquiry and discuss your project with you. We do not use it for marketing, and we do not sell or share it with third parties for their own purposes.

Who we share it with

Two service providers help run this website:

• Supabase, which securely stores your enquiry details in a database.
• Twilio SendGrid, which sends us an email notification when you submit an enquiry.

Both providers may process data on servers located outside Australia. We only use them to operate this website and do not permit them to use your information for any other purpose.

How we protect it

Enquiry details are stored in a restricted database that only Novacon can access. No public login or account system exists on this website.

How long we keep it

We keep your enquiry details for as long as needed to respond to you, or until you ask us to delete them.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. Contact us using the details below.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this policy or your personal information, contact us at anthony@novacon.com.au or 0420 492 612.